IT Outsourcing

Are Your Business and IT Systems on the Same Path?

RA provide professional IT outsourcing services to ensure that your critical business operations and data are professionally implemented and managed. By outsourcing your IT to RA you’re free to focus on what you do best – your business.


“By outsourcing your IT to RA you’re able to focus on your business, not your IT headaches.”

RA takes responsibility for decisions regarding computer hardware selection, software development and implementation, and ongoing maintenance and development strategies. RA provides staff to work onsite giving a high level of interaction, accountability and fast response to client needs.

Our flexible approach means we can work with your in-house IT people, with RA focusing on the critical elements whilst co-operating with them to provide total IT support.

Benefits of Outsourcing Your IT

The benefits of outsourcing your IT to a professional computer consulting company include:

  • Your business data and operations are professionally implemented and managed.
  • Enables you to concentrate on your business not your IT problems.
  • Ensures business continuity and stability.

The IT Outsourcing Process

The IT outsourcing process can be broken down into 3 stages: 1. Strategy
2. Implementation
3. Maintenance

1. Strategy

We consult with you to audit your current situation, including pitfalls and problems, and discuss your requirements. Based on this information we then recommend an appropriate IT solution.

2. Implementation

Based on the recommendations made in the strategy phase we then implement your IT solution. This solution can include:

  • Custom software development
  • Installation and set-up of new systems such as servers, PCs or peripherals.
  • Design and implementation of computer networks including security and firewall solutions.
  • Establishing a data protection plan.
  • Implementing a disaster recover plan.
  • Setting up virus protection.
  • Ensuring UPS/orderly shutdowns.
  • Email and web monitoring

3. Maintenance

Once your IT systems and software are in place we provide maintenance services to ensure they continue to operate as they were intended. We offer 2 types of maintenance: 1. Service Level Agreements 2. On Call Support

1. Service Level Agreements

Service level agreements involve regular maintenance of your systems by our staff. We’ll determine how regularly you will need this service and devise a checklist of items that need to be reviewed each time. Work will be carried out either on-site or remotely.

Service level agreements provide you with a fixed price service ensuring problems are dealt with ahead of time and your risks are mitigated.

2. On Call Support

For those times problems cannot be foreseen our on call service provides same day response, subject to your terms of agreement.

Please note: minimum charges may apply.

Why Choose RA?

With over 30 years of computer consulting and IT outsourcing behind us you’re partnering with a company that can support your business needs now and in the future.

For more information about our custom software development solutions, and how we can assist you, please contact us.